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State of Nevada — Recovery Status & Public Information (NV Office of Emergency Management/Homeland Security)

Updated 9/5/2025 @  03:10 pm - This page is updated at 11:00 am and 3:00 pm everyday in the future

Nevada Emergency Management and Homeland Security
Recovery is in progress. Some services may be unavailable or delayed.

 

 

What happened?

  • Early Sunday, August 24, the State of Nevada identified a ransomware-based cyber incident and immediately activated its cyber response plan, engaging in 24/7 recovery efforts.
  • To contain the threat, teams isolated and took some systems offline while restoring others safely in stages.
  • The incident remains under active state and federal investigation in coordination with CISA and the FBI. To protect internal systems during an ongoing criminal investigation, technical details cannot be shared at this time (NRS 242.105).
  • A forensic review confirms that some data was exfiltrated (moved outside the state network). Investigators are determining scope. If personal information is confirmed, the State will notify affected individuals consistent with Nevada law (see NRS 603A.040 and NRS 603A.220).
  • The incident continues to impact the availability of certain state technology systems. Some websites or phone lines may be slow or temporarily unavailable during recovery.
  • The State remains focused on restoring services safely and securely while validating systems before returning them to normal operation.

How is the State responding?

  • The Office of the Governor and Governor’s Technology Office (GTO) are working continuously with state, local, and federal partners to restore services safely. 
  • The State has identified the critical services for constituents and has prioritized those in the restoration process.
  • GTO is using temporary routing and operational workarounds to maintain public access where feasible and validating systems before returning them to normal operation. Updates will be shared as needed.

What’s working

  • Emergency services: 911 and public safety operations remain available statewide.
  • Payroll & payments: State payroll processed; K-12 and charter payments submitted and on track.
  • Unemployment (NEWI): Online claims and call centers are operating.
  • Health programs: Medicaid and PEBP benefits are being processed; providers continue to be paid.
  • DMV: Limited services via partners; late fees tied to the outage will be waived. (Check dmv.nv.gov for specifics.)

Where to go for help

  • Single source of truth: oem.nv.gov/recovery (updated throughout the day with service status and contacts)
  • Resource Reference: Nevada 211.org
  • Report suspicious contacts: Do not share links or system details with unknown callers. Verify identity on a second channel and report attempts to your agency ISO or security contact.

What this means for you

  • Some sites or phone lines may be slow or intermittently unavailable as systems are rebuilt and validated. If you can’t reach an office, try again later or check this page for alternatives.
  • If we confirm that personal data was involved, you will receive direct guidance on next steps (monitoring, protections, and resources) consistent with NRS 603A.

Stay safe from scams

  • Be cautious of unsolicited calls, texts, or emails asking for personal or payment information.
  • The State will never ask for your passwords, MFA codes, or bank details by phone or email.
  • Verify unexpected requests on a second channel (call a known number, not the one in the message).
  • Report suspicious messages to your email provider, and delete them.

Why some systems are offline

Isolation is intentional during a cyber incident. Temporarily taking systems offline helps contain the threat, protect data, and prevent re-infection. We’re bringing services back in phases, only after they pass security checks.

What’s next

  • Restoration will continue over the long weekend, with priority on public-facing and critical services.
  • Investigators are analyzing the data involved. We’ll share confirmed facts as soon as it’s responsible to do so.

Media inquiries

Please contact the Governor’s Communications Office.

Please do not include personal information when requesting assistance.

If personal information is confirmed in this incident, what the State will do

We are still analyzing what data, if any, involved personal information. If our investigation confirms that Nevada residents’ “personal information,” as defined by Nevada law, was involved, the State will take these steps:

  1. Notify affected people promptly and lawfully
    • We will notify impacted Nevada residents in the most expedient time possible and without unreasonable delay, while making sure notification does not hinder law-enforcement efforts.
    • “Personal information” and “data collector” are defined in Nevada law. State agencies are covered “data collectors,” and “personal information” includes specific identifier combinations listed in statute.
  2. How we will contact you
    • We may notify you by mail or electronic notice. If direct notice is not feasible, we may use substitute notice (for example, a prominent website posting and/or statewide media), consistent with Nevada law.
  3. What our notice will include
    • What happened and what information was involved, to the extent known at the time.
    • What we are doing to remediate and protect against further harm.
    • What you can do to protect yourself (see “What you can do now,” below).
    • How to reach us for help and questions.
  4. Additional legally required notifications
    • Where required by law, the State will also make other notifications (for example, to consumer reporting agencies for large-scale incidents) and comply with any sector-specific federal rules (e.g., HIPAA breach-notification rules for protected health information at 45 CFR part 164, Subpart D).

What you can do now (best-practice precautions)

These steps are helpful even if you don’t receive a notice and are standard consumer protections after any broad cyber incident:

    • Be alert for scams and phishing. The State will never ask for your password or bank information by phone, text, or email.
    • Use strong, unique passwords and enable multi-factor authentication on important accounts (email, banking, insurance, benefits).
    • Monitor your accounts and credit. Consider placing a free fraud alert or a credit freeze with the credit bureaus.
    • Watch your mail and benefits. If you see benefits, medical claims, or tax activity you don’t recognize, contact the agency or provider immediately.
    • For service access during recovery, visit oem.nv.gov/recovery or dial Nevada 211.

How you’ll know if you are affected

If we confirm your information was involved and we have a way to reach you, you will receive a direct notice from the State with next steps. If we cannot reach some people directly or contact information is incomplete, we will use substitute notice as allowed by Nevada law.

  • About Nevada’s breach-notification law (plain-English summary)
  • Nevada’s law (NRS 603A) applies to “data collectors,” which includes governmental agencies. 
  • If a breach of security involving personal information occurs, notice to affected residents must be made without unreasonable delay, taking into account law-enforcement needs and measures necessary to determine scope and restore system integrity.
  • The statute also specifies permitted methods of notice (mail, electronic, or substitute notice).
  • Separate federal sector rules may also apply (for example, HIPAA for certain health information).

How does this network issue impact Nevadans?

  • The State closed offices on Monday and Tuesday, but State offices will begin to offer in-person services later this week. Agencies will announce when counters reopen and any alternatives.
  • State websites and phone lines may be intermittently unavailable. If a site or line does not respond, please try again later.
  • Emergency call-taking and essential services remain available statewide. In case of an emergency, call 911. For non-emergency questions, check the relevant agency’s website or reach out via email.

How does this issue impact State of Nevada employees?

  • This incident did not impact State payroll, and all State employees will be paid on time through the normal process.
  • State employees were placed on paid administrative leave on Monday. Many returned to the office on Tuesday. Employees will continue to return as systems come back online.

Does this affect Nevadans’ home internet or mobile phone service?

No. This incident involves state government systems only.

NOTICES

  1. Hello Nevadans !  Please see the below attached notice to know information regarding the use and adminstration of the FDA approved 2025-2026 COVID-19 vaccine.

Update on Key State Services

Department of Agriculture

    • Brand and crop inspections, animal disease labs, and measurement standards inspections remain operational using paper systems and hotspots. Entry permits are issued manually and will be back-entered once systems are restored. Pesticide applicator licensing is on hold until then.
    • No disruptions to commerce occurred. Certificates, inspections, food deliveries, and food safety oversight all continued without interruption. The Division of Measurement Standards also maintained inspections and certifications to protect consumers.
    • With 100% of staff present across all offices, doors remained open, testing was conducted, and customer service continued as promised.
    • Office Locations
      • Main Office – Sparks: 405 South 21st Street, Sparks, NV 89431
      • Las Vegas Office: 2300 East St. Louis Avenue, Las Vegas, NV 89104
      • Elko Office: 4780 East Idaho Street, Elko, NV 89801 (Customer Service Line: 775-738-8076)

Nevada Attorney For Injured Workers

  • All staff in Carson City and Las Vegas are in the office.
  • Las Vegas: Limited access to the case management system supports essential legal work and correspondence; office telephones and email remain unavailable.
  • Carson City: No access to office systems at this time (email, copiers/scanners inoperable due to server connectivity).
  • General operations: Attorneys are maintaining claimant communication via blocked personal cell numbers; legal researchers are fielding public inquiries; unclassified staff are checking email remotely; supervisors are onsite assisting with workarounds; internal staff communication continues via text.

Department of Business and Industry 

  • Agencies and offices are serving the public based on resource and system accessibility. Director’s Office executive staff are available by email while some phone systems experience disruptions.e disruptions.
  • Carson City: 1830 College Parkway, Suite 100 Carson City, Nevada 89706 - Telephone (775) 684-2999 - Fax (775) 684-2998
  • Las Vegas: 2300 W. Sahara Avenue, Suite 770 Las Vegas, Nevada 89102 - Telephone (702) 486-2750 - Fax (702) 486-2758

Cannabis Compliance Board

  • Regulatory software is unaffected; public health and safety measures remain in place.
  • Beginning Thursday, Aug. 27, 2025, CCB will temporarily accept payments in person or by mail; no penalties will be incurred for payments impacted by the incident.
  • Agent card and industry fees may be dropped off in person or mailed.
  • Locations:
    • Las Vegas: 700 East Warm Springs Road, Suite 100 (1st Floor)
      Las Vegas, NV 89119
    • Carson City: 3850 Arrowhead Drive, (1st Floor – Security Check-in)
      Carson City NV 89706
    • Mailing Address: Cannabis Compliance Board, P.O. Box 20099, Carson City, NV 89721
    • See ccb.nv.gov for accepted payment methods

Child Care & Development Program, Child Care Licensing:

Department of Conservation and Natural Resources:

  • Offices are open and serving customers as able; many services remain accessible at dcnr.nv.gov.
  • Temporary phone line: 775-495-2451.

Nevada Consumer Affairs 

  • The Nevada Consumer Affairs Unit is open to the public. Internet and telephone systems have been restored. The office’s website remains offline.

  • Consumers needing to file a complaint can contact the office to have a complaint form emailed to them or visit the office in-person.

Department of Corrections: 

  • NDOC continues to ensure safe and secure facilities for staff and offenders. The offender telephone system was uninterrupted, and communications continue per protocol.

Office of Economic Development (GOED)

  • Open Mon–Fri, 8:00 am–5:00 pm. Website: goed.nv.gov.
  • locations:
    • Carson City HQ: 808 West Nye Lane, Carson City, NV 89703 - (775) 687-9900
    • Las Vegas Office: 1 State of Nevada Way, 4th Floor, Las Vegas NV 89119
       - (702) 486-2700

Department of Education:

  • Staff are available at Carson City and Las Vegas offices for in-person teacher licensure inquiries.
  • The OPAL online licensure portal remains fully operational.
  • Office locations:
    700 E. Fifth St., Carson City, NV 89701
    2080 E. Flamingo Rd., Las Vegas, NV 89119
  • Services unavailable:
    • Services are available to the public while internal services are restored.
  • Modified hours/locations (All affected offices): 
    • NDE is operating during normal hours at all locations. 
    • Staff are available at Carson City and Las Vegas offices for in-person teacher licensure inquiries.
    • The OPAL online licensure portal remains fully operational.
  • What’s next: 
    • N/A

Office of Energy

  • Unavailable: Public Records Request submission portal.
  • Regular operating hours continue; information remains accessible at energy.nv.gov.
  • Temporary phone line: 775-431-6290.

Department of Employment, Training and Rehabilitation (DETR):

  • The NUI system is operating successfully at https://nui.nv.gov
  • Claimants can log in, file new claims, and check on existing claims. DETR staff is available to assist in-person at EmployNV Hubs.

Financial Institutions Division

Government Employee-Management Relations Board (EMRB)

Nevada Health Authority

Nevada Medicaid

  • New Member Eligibility Applications: For new members seeking Medicaid coverage, eligibility applications can be completed using paper applications during this time. Paper applications and assistance with completing an eligibility application can be found at one of the district offices of the Nevada Division of Social Services, which are listed here: https://www.oem.nv.gov/recovery/snap-food-stamps-medicaid-tanf/   
  • Medicaid Care Coordination Services: Limited in-person operations are available to support current fee-for-service (traditional Medicaid) members and providers with care coordination services at Medicaid District Offices. Office locations and hours are listed below. Providers or Members can also email Medicaid@nvha.nv.gov if needed to get assistance with these services. 
  • Medicaid District Office locations / Office Hours – Monday – Friday, 8AM - 5PM 
    • Las Vegas District Office | 702-668-4200

1210 S. Valley View Blvd., Ste 104 | Las Vegas, NV  89102 

    • Reno District Office | 775-687-1900 

745 W. Moana Lane, Ste 200 | Reno, NV  89509 

    • Carson City District Office | 775-684-3651 

1919 College Parkway #120 | Carson City, NV 89706 

    • Elko District Office | 775-753-1191 

 Ruby Vista Drive, Ste 103 | Elko, NV  89801 

  • Medicaid Managed Care Member Services: Current managed care members may contact their health plan directly for assistance. Managed care plan services and websites were unaffected by the recent cyber-event. 
  • Medicaid Provider Services: For Medicaid-enrolled providers, the website through Gainwell Technologies is unaffected including the “Medicaid Provider” link at medicaid.nv.gov.

Nevada Health Link 

The state’s health insurance exchange’s website and services at the Nevada Health Link were unaffected by the cyber event. Visit enroll.nevadahealthlink.com to find private health coverage.  For assistance, call 1-800-547-2927 or email CustomerServiceNVHL@exchange.nv.gov.  

PEBP 

  • Member Services: Assistance for members is available via the online PEBP Member Portal at: https://epebp.nevadabenefits.org/  
  • Provider services with vendors are unaffected. 

Health Care Quality and Compliance  

Nevada System of Higher Education

  • No impact: NSHE networks, equipment, and services were not affected. All services remain operational; monitoring continues.

Nevada Housing Division 

  • Offices are open to walk in traffic, Monday -Friday 8 am – 5 pm
    • 3300 W Sahara Av. Suite 300, Las Vegas, NV 89102
    • 1830 E College Pkwy. Suite 200, Carson City, NV 89706
  • Phones- Phones are operational, but currently the voicemail message system is inoperable. Please call back if you are unable to talk to a team member or send an email to NHDINFO@housing.nv.gov. 
    • Las Vegas- 702-486-7220, Housing / 702 486-4590, Manufactured Housing 
    • Carson City- 775-687-2240, Housing / 775-684-2941, Manufactured Housing
  • Website- The NHD Website is currently offline.  Please contact our offices at the listed contacts above or email the Division at NHDINFO@housing.nv.gov should you need any resources or information.
  • Manufactured Home Titles and Conversions – Titles and Conversion processing is currently delayed, but any previously and currently submitted title requests should be completed with a 3-week period from submission. Title transfers can be submitted in person, by emailing to submissions@housing.nv.gov  or by mailing the necessary documentation to either office. You can run a title search through https://nvmhdv7prod.glsuite.us/GLSuiteWeb/Clients/NVMHD/Private/TitleSearch/TitleSearch.aspx.
  • Manufactured Home Permits and Inspections – Permits and Inspections are currently be conducted and can be scheduled through the license portal. Licensees can access the portal at https://nvmhdv7prod.glsuite.us/glsuiteweb/clients/nvmhd/private/logindashboard/BusinessLogin.aspx. If you need assistance, please send the request through the permits email at permits@housing.nv.gov 
  • Manufactured Home Licensees - Licensee Approvals and Renewals are currently be conducted and can be scheduled through the license portal. Licensees can access the portal at https://nvmhdv7prod.glsuite.us/glsuiteweb/clients/nvmhd/private/logindashboard/BusinessLogin.aspx.   If you need assistance, please send the request through the permits email at permits@housing.nv.gov
  • Homeownership - Currently, there are no impacts to our homeownership programs. The Home is Possible website is functional and can be accessed at https://homeispossiblenv.org.
  • Weatherization Assistance- If you are looking for Weatherization Services for your home, please contact NHDINFO@housing.nv.gov.
  • Complaints – Should you have a complaint regarding Manufactured Housing or your Tax Credit property in which you reside, please contact NHDINFO@housing.nv.gov. 

Department of Human Services

  • Nevada 211, the central entry point for information and referrals to health, human, and social services, is available at nevada211.org. 
  • Adult Protective Services reports can be made through Nevada 211 at https://www.nevada211.org/aps/.
  • To report child abuse or neglect in Nevada: 
    • Washoe County (Reno/Sparks) call 833-900-SAFE.
    • Clark County (Las Vegas/Henderson) call 702-399-0081. 
    • All other counties call 833-571-1041 or local law enforcement after hours and on weekends. 
  • Requests for child abuse/neglect screenings by employers (e.g., teachers, volunteers, youth sports) cannot be processed. 
  • The Division of Child and Family Services is available by phone at: 775-684-4453 or by email at systems.advocate@dcfs.nv.gov.
  • Nevada 988 is unaffected and continues to offer fast, free emotional support through calls, texts and online chats at https://988lifeline.org/
  • Mobile Crisis Hotline: call 702-486-7865; if unavailable, call 702-378-4298 or email  MobileCrisisSouth@dcfs.nv.gov.  
  • Local health authorities remain unaffected by this outage and can assist with information on immunizations, clinical health services, environmental health services and food safety inspections in the counties they serve. Contacts: 
    • Northern Nevada Public Health: 775-328-2400 
    • Southern Nevada Health District: 702-759-1000 
    • Central Nevada Health District: 775-867-8181 
    • Carson City Health and Human Services: 775-887-2190 
  • WIC benefits are unaffected at this time. The program can be contacted by phone at 800-863-8942; individuals can continue to apply for WIC at their local partner offices; and https://nevadawic.org/ is operational.
  • The Vital Records (birth/death certificates) office in Carson City is open for in-person services. Records can also be requested through the web page linked here or ordered through Northern Nevada Public Health or Southern Nevada Health District.  
  • Community Health Nursing (CHN) is able to access electronic health records and has resumed seeing patients as normal in rural Nevada. 
  • Immunization records via WebIZ are available.  
  • Aging and Disability Services Division (ADSD): use the online inquiry form (staff are monitoring submissions) or call 866-303-6323.
  • Nevada Care Connection is a statewide system of resource centers that provide one-on-one resource navigation assistance for older adults, people with disabilities, and caregivers that is available online at Nevada Care Connection.
  • Office for Consumer Health Assistance (OCHA):  
    • North: 888-333-1597
    • Las Vegas: 702-486-3586 
  • Developmental Services phone:  
    • Northern Nevada: 775-687-2600 
    • Southern Nevada: 702-486-7850 
    • Rural Nevada: 775-687-5162 
  • The Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance to Needy Families (TANF) and Medicaid approvals/distributions are not affected.  Customers can bring completed paper applications (new and renewal) for SNAP, TANF, or Medicaid to a Division of Social Services (DSS) office. Open locations can be found at the link below.
  • Public Records Requests can be submitted through the online portal: Nevada DHS Public Records Center

Division of Industrial Relations

    • Open to the public during the network outage; staff are available assist and accept payments.
    • SCATS classes continue as scheduled (see Nevada SCATS)
    • CARDS (Workers’ Compensation), is currently unavailable; submission deadlines will be extended by one week.
    • Licenses will receive preliminary approval; cards issued when systems are operational.
    • Locations:
      • Las Vegas: 2300 W. Sahara Ave. Suite 300, Las Vegas, NV 89102
      • Reno: 4600 Kietzke Lane, Reno, NV 89502
      • Carson City: 1886 College Parkway, Carson City, NV 89706
    • Contacts

Division of Insurance

  • Limited services during outage.
  • Paper complaints accepted at:
    • Carson City: 1818 E. College Pkwy, Carson City, NV 89706
    • Las Vegas: 3300 W. Sahara Ave, Suite 275, Las Vegas, NV 89102
  • Third-party licensing and company processes (Sircon, NIPR, Pearson Vue, NAIC) are unaffected, though Division intake may be delayed..
  • Contact: insinfo@doi.nv.gov | 775-684-9831
  • Product Compliance continues filings via SERFF.
  • Services unavailable:
    • Division website
    • Voicemail retrieval
  •  Modified hours/locations:
    •  Both Carson City and Las Vegas offices are open and fully staffed during regular business hours.
    • Staff are available via phone and email.
  • What to watch next:
    • Regular updates will be shared through our social media channels (Facebook, Instagram, Twitter/X, and LinkedIn).
    •  We will announce the website’s restoration as soon as it is available.
    • Consumers and industry partners can also contact us through our social media pages for assistance.

Office of the Labor Commissioner

  • Internet and telephone systems have been restored.  The website and online claim submission portal is unavailable; however, claims can be filed in-person in the Carson City and Las Vegas locations or by visiting https://labornv.caseiq.app/portal/reportonline. 

    • Las Vegas- 3300 W. Sahara Avenue, Suite 225; 702-486-2650 option 1

    • Carson City- 1818 College Parkway, Suite 102; 775-684-1890 option 1

  • If any extensions are needed during this time they will be granted.

Division of Minerals: 

  • Permit applications and workshops continue; approvals may be delayed until database access is restored. Division website remains inaccessible. 
  • Office locations:
    • Carson City HQ: 400 W. King Street, Suite 106, Carson City, NV 89703 | (775) 684-7040
    • Las Vegas: 375 E. Warm Springs Road, Suite 205, Las Vegas, NV 89119 | (702) 486-4343

Department of Motor Vehicles:

  • All DMV offices are open for registration, titling and VIN inspections.
  • Registration renewals are now available online, along with multiple other services. Please visit dmv.nv.gov/mydmvoffline.htm for more information.
  • We encourage Nevadans to utilize our online services and kiosks to complete transactions first before visiting an office. 
  • As a reminder, all late fees during the statewide outage will be waived.

Mortgage Lending Division

  • Operational and licensing has resumed; some delays may occur.
  • Contact: mldinfo@mld.nv.gov | General: 702-486-0782; | licensing: 775-684-7060.
  • NMLS is fully operational.
  • Deadlines directly impacted by this incident will receive additional time.

Department of Native American Affairs:

  • Stewart Indian School Cultural Center & Museum is open as usual. 
  • Contact: https://dnaa.nv.gov/contact/
  • Office locations:
    • DNAA – Carson City HQ: 5500 Snyder Avenue, Building 3, Carson City, NV 89701
    • Stewart Indian School Cultural Center & Museum: Address: 1 Jacobsen Way, Carson City, NV 89701

Office of New Americans (ONA)

  • Operational with the exception of the website.  
  • Phone: 702-486-0800 | onainfo@ona.nv.gov.

Department of Public Safety

  • We are mostly status quo, with the exception that the public can call some of our division offices. But the ability to provide reports or anything they might need is still not available. The other items that are back up (like Spillman) are more for LE awareness.

  • Services (list programs/systems):

    • AVAILABLE: NHP, dispatch phone lines, most in office phone lines, law enforcement and public safety services.

    • UNAVAILABLE: All online public services, including public records requests, crash reports, fingerprints, background checks and some administrative services remain unavailable.

  • Candidates interested in applying to the Nevada DPS State Police can contact a recruiter via email at careers@dps.state.nv.us

  • Modified hours/locations (all affected offices):
    Office availability varies across the state; please call ahead to the office you are seeking for further information.

  • What to watch next (known changes, expected restorations, workarounds):
    Updates will be provided as they become available.

Public Utilities Commission of Nevada

  • Unavailable: Voicemail; PUCN website
  • Offices: Open 8/29/25 with normal business hours.

Real Estate Division

Nevada Secretary of State

The Secretary of State’s Office services, including business license registration, voter registration and more, are available. Please visit NVSOS.gov for information.

Office of Science Innovation and Technology (OSIT) 

State Public Charter School Authority (SPCSA) 

Department of Taxation

  • Offices open in Carson City, Las Vegas and Reno on Thursday, Aug. 28, 2025 for in-person services. Call Center fully operational.
  • Taxpayers are encouraged to use My Nevada Tax and the Nevada Tax Center for filing and submitting payments online.
  • Locations:
    • 700 E Warm Springs Rd Suite #200, Las Vegas, NV 89119
    • 3850 Arrowhead Drive, Carson City, NV 89706
    • Call Center: (866) 962-3707
  • Services Unavailable –No services are unavailable.
  • Modified hours/locations:  all offices are open for normal business hours
  • Next – Email-based multi-factor authentication (MFA) is temporarily unavailable. When prompted for MFA, select the text message (SMS) option to receive your code. Restoration of email MFA is in progress.

Taxicab Authority

  • Office open for walk-in customers during normal business hours (Aug. 29).

  • Permitting and citation systems are operational; phones and email are functioning.

  • Main number: 702-668-4000

  • Citation hearings scheduled during the outage will be rescheduled without penalty.

  • Drivers with permits expiring this week may continue to operate; 30-day extension will be granted for expirations during the outage.

Title 54 Occupational and Licensing Boards

Boards that are fully operational:

    • Nevada State Board of Accountancy
    • Nevada State Contractors Board
    • Nevada State Board of Cosmetology
    • Nevada Board of Professional Engineers and Land Surveyors
    • Nevada Board of Occupational Therapy
    • State Barbers Health and Sanitation Board
    • Nevada State Board of Nursing
    • Nevada State Board of Landscape Architecture 

Boards with limited service:

    • State of Nevada Certified Court Reporters Board
      Website: Down
      Public & Licensee Services: Yes
      Office Access: Open to the public

    • Chiropractic Physicians’ Board
      Date: 09/04/2025
      Website: Down
      Public & Licensee Services: Yes 
      Office Access: Walk-ins

    • Nevada State Board of Dental Examiners
      Website: Down
      Public & Licensee Services: Most Licensing and Complaint Services are available for services that do not require Board/Committee review/approval. Inspections and Evaluations Services are available. Unable to perform background checks for initial applicants. Some information services are limited. Phone/voicemail and internet connectivity challenges are intermittently experienced.
      Applications and Forms: https://tinyurl.com/NSBDE-Apps-and-Forms
      Contact Information: https://tinyurl.com/NSBDE-Contact-Info
      Office Access: Walk-ins are accepted

    • Board of Dispensing Opticians
      Website: Down; for applications or user login only, please visit: nvopticians.org
      Public & Licensee Services: Yes
      Office Access: Appointments
    • Nevada State Board of Optometry
      Website: Up
      Public & Licensee Services: Yes
      Office Access:  Board is completely remote but available by email, phone, or fax as listed on the website www.nvoptometry.org 
    • State of Nevada Board of Examiners for Marriage Family Therapists & Clinical Professional Counselors
      Website: Down
      Public & Licensee Services: Yes
      Office Access: Open for walk-ins
    • Board of Massage Therapy
      Website: https://massagetherapy.nv.gov/ down https://online.nvmassagebd.com/ui/Login.aspx up
      Public & Licensee Services: Limited. Individual license applications and renewals are being processed. Complaints are being processed.
      Office Access: Regular Office Hours
    • Nevada State Board of Medical Examiners
      Website: Down
      Public & Licensee Services: Limited e-mail/phones
      Office Access: Open
    • Nevada State Board of Osteopathic Medicine
      Website: Down
      Public and Licensee Services: Limited (Staff is responding to emails received from public and licensees.)
      Office Access: Closed to public and licensees 
    • Board of Oriental Medicine
      Website: Down
      Public & Licensee Services: Limited as our email works
      Office Access: Appointment
    • State Board of Pharmacy
      Website: Down
      Public & Licensee Services: Full operation except fingerprint background checks
      Office Access:Walk-ins,full phone and email
    • Private Investigators Licensing Board
      Website: Down
      Public & Licensee Services: No
      Office Access: Closed
    • Board of Social Work Examiners
      Website: Down
      Public & Licensee Services: Down
      Office Access: Walk-ins

Tourism & Cultural Affairs

  • State museums will open to the public on Friday, Aug. 29, resuming their normal schedule (closed Tuesdays and Wednesdays).

Department of Transportation

  • Some systems are separate from the State’s and are less impacted.
  • Unavailable: Processing vendor/contractor payments via the typical process. NDOT Customer Service cannot assist with DMV issues — please do not call NDOT for DMV questions.
  • Hours: Typical hours.
  • Next: Exploring other methods of processing payments.

Nevada Transportation Authority

  • Offices in Las Vegas and Reno reopened for walk-in customers on September 2. The agency has resumed services; however, some delays may be expected due to ongoing network disruptions. 
    • Internet and phone services have been restored. Members of the public can reach the agency by telephone or email: 702-486-3303 or nta@nta.nv.gov.
    • Citation hearing dates that have been scheduled during the period of the network outage will be rescheduled without penalty.

Department of Veterans Services

  • Constituent-facing services are routine. State Veterans Homes (North & South) and State Veterans Cemeteries (North & South) are operational. Veterans Service Officers are filing claims and seeing clients; Veterans Outreach is operating normally.
  • Main line: (775)-688-1653

Department of Wildlife

  • Open for business: Wardens, biologists, and hunting division staff remain in the field. Regional offices continue facilitating first-come, first-served hunting tags manually. The public can reach regional offices by phone.
  • Office Locations:
    • HQ: 6980 Sierra Center Parkway, Suite 120, Reno, NV 89511 | (775) 688-1500
    • Southern Region: 3373 Pepper Lane, Las Vegas, NV 89120 | (702) 486-5127
    • Western Region: 1100 Valley Road, Reno, NV 89512 | (775) 688-1506
    • Eastern Region: 60 Youth Center Road, Elko, NV 89801 | (775) 777-2300